FAQ

Youth Softball Nationals Tournament

ATHLETX

Producers of the Youth Softball Nationals

11221 Plantside Dr

Louisville, KY 40299

800-559-ATHX (2849)

athletx.com

Frequently Asked Questions

What day should we arrive and depart?

The Youth Nationals experience kicks off with Opening Ceremonies on your first day of the tournament which usually starts in the morning with coaches check-in followed by the parade of teams and the skills competition. This event also includes a DJ, fun & games, & time to trade pins! On the last day of the tournament is where Finalists compete for the coveted title of Youth Softball Nationals CHAMPIONS! Following the Championship Game, the All-Star games commences, wrapping up the week of a lifetime!

I ordered Entertainment Passes. When do I get them?

  • All Pre-Order Entertainment Passes will be available for pick up at Check-In/Opening Ceremonies at the Entertainment Pass station. After Check-In/Opening Ceremonies, all passes will be available for pick up in the Fan Shop (merchandise tent).
  • All pre-ordered passes MUST be picked up before Day 3 of Games. Your pass will NOT be available at the Entertainment Park. If you show up to the Entertainment Park without your pass, you WILL have to buy a ticket at their price at the gate in order to enter.
  • Coaches will be given all player and coaches passes at Check-In.
  • All Pre-ordered passes purchased through Youth Nationals are non-refundable.

I did not order Entertainment Passes. Can I still get them?

Entertainment passes can be purchased in our Fan Shop (merchandise tent) anytime before the third day of Games. You will NOT be able to purchase them for our special rate at the entertainment park.

I ordered Tournament Shirts. When do I get them?

Your coach will receive all tournament shirts ordered by anyone on your team at check-in.

My team needs to finish completing their registration. Where can this be done?

Your Team Contact can log into your Team Portal here. Your Team Portal must be 100% complete, BEFORE your team will be placed on the Game Schedule (5-7 days prior). For questions regarding your Registration or Payments, you may contact us at support@athletx.com.

Is your tournament Stay to Play? How can I book my hotel?

Youth Nationals is a Stay to Play tournament. All hotels must be booked through Athletx. You can view and book all hotels through our “lodging guide” found at softballnationals.com under the location specific drop down menu at the top. You can also contact hotels-youthsoftballnationals@athletx.com

What does my player need to wear to Opening Ceremonies?

Players do not have to be in uniform for Opening Ceremonies. We recommend a team shirt, shorts, and tennis shoes.

When will the Game Schedule be released?

All Game Schedules will be sent out and posted on the website 5-7 days prior to the tournament.

My team is participating in Pin Trading. Where can I purchase pins and how do we know how many pins to order?

For questions on how many you need to order, please contact Kelsea at kelsea@athletx.com. She can tell you how many teams are planning on participating in Pin Trading during your week.

My team is wanting to fundraise in order to attend Youth Nationals. Where can I find out more information for Team Raise?

All Team Raise information and applications can be found here. For additional questions, contact us at support@athletx.com.

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